Hartford Flood Online


Training Your Way

Live Agent Webinars

Live Training Webinars: 
Flood Portal and FEMA CE Approved Sessions

Click on the link below to select your preferred date/time for a live 60-minute webinar showing you how to use your new flood processing portal.

Our flood experts will guide you through the basics of the flood processing system, which include:

  • Creating quotes
  • Managing renewals
  • Processing endorsements
  • Managing your workflow
  • Claims reporting
  • Cancellations

The link below also includes sessions hosted by FEMA that are CE approved. Check back often as these are updated on a regular basis. Sessions are limited in number of participants.

On-Demand Training

On-Demand Training: Flood Portal

Complete the fields below to retrieve the recorded training link designed to get you acquainted with the basics of your new flood processing portal. You can select a chapter to learn about a specific topic, or watch the entire video. 

Video Bursts

Getting Started and What to Expect

Here is a short video providing an overview of what to expect on day one and how to get started in your new Hartford Flood Online.


If you're the agency manager or principal, here's a video to learn how to set up ACH/e-banking to receive commission payments and/or to make premium payments.


Learn how to start a flood quote and additional tips to help you sell flood insurance.

About Torrent

Get to know our flood insurance service partner, Torrent Technologies.

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Torrent Technologies, and its parent company, Marsh USA, are businesses of Marsh & McLennan.

The Hartford® is The Hartford Financial Services Group, Inc. and its subsidiaries, including underwriting companies Hartford Life and Accident Insurance Company and Hartford Fire Insurance Company. Home Office is Hartford, CT.