Hartford Flood Online

MARKETING & RESOURCES

Training Your Way

Live Agent Webinars

Live Training Webinars: 
Flood Portal and FEMA CE Approved Sessions

Click on the link below to select your preferred date/time for a live 60-minute webinar showing you how to use your new flood processing portal.

Our flood experts will guide you through the basics of the flood processing system, which include:

  • Creating quotes
  • Managing renewals
  • Processing endorsements
  • Managing your workflow
  • Claims reporting
  • Cancellations

The link below also includes sessions hosted by FEMA that are CE approved. Check back often as these are updated on a regular basis. Sessions are limited in number of participants.

On-Demand Training

On-Demand Training: Flood Portal

Complete the fields below to retrieve the recorded training link designed to get you acquainted with the basics of your new flood processing portal. You can select a chapter to learn about a specific topic, or watch the entire video. 

Video Bursts

Getting Started and What to Expect

Here is a short video providing an overview of what to expect on day one and how to get started in your new Hartford Flood Online.

Setup_ACH

If you're the agency manager or principal, here's a video to learn how to set up ACH/e-banking to receive commission payments and/or to make premium payments.

How_to_Start_a_Flood_Quote

Learn how to start a flood quote and additional tips to help you sell flood insurance.

About Torrent

Get to know our flood insurance service partner, Torrent Technologies.

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Torrent Technologies, and its parent company, Marsh USA, are businesses of Marsh & McLennan.

The Hartford® is The Hartford Financial Services Group, Inc. and its subsidiaries, including underwriting companies Hartford Life and Accident Insurance Company and Hartford Fire Insurance Company. Home Office is Hartford, CT.